Brand
How the Emmassa brand looks, sounds, and holds together. Reference for vendors, partners, and anyone applying the brand.
Identity
The Emmassa mark exists in two configurations: horizontal (wordmark alongside symbol) and stacked (symbol above wordmark). Use whichever configuration fits the available space. Do not create new arrangements.
Maintain clear space equal to the cap height of the wordmark on all sides. Nothing sits inside that boundary: no other type, no other marks, no borders, no decorative elements.
The horizontal mark should not appear smaller than 120px wide on screen or 32mm wide in print. Below that threshold, legibility breaks down.
Correct use
Never do this
Colour
Midnight Navy
#102031
Primary brand colour. Page headers, section backgrounds, body headings, the mark on light surfaces. The dominant register of the brand.
Warm Clay
#BC4019
Accent and action colour. Buttons, active states, eyebrows, ruled lines, and detail elements. Used to direct attention without competing with navy.
Mark Dark
#04132D
Roofline chevron colour within the mark only. Not a standalone brand colour and not available for use in any other design context.
Warm Stone
#C9C3B6
Mid-tone surface colour. Panel backgrounds, photographic backdrops, secondary surfaces. Keeps the palette grounded in material texture.
Light Gray
#E6E7E8
Dividers, borders, and rule lines on light surfaces. A neutral separator that does not draw attention.
Warm White
#FAFAF8
Page background and primary light surface. Slightly warm rather than pure white, keeping the palette cohesive.
Navy on warm white or warm stone. White on navy or any sufficiently dark surface. Clay as an accent on either navy or warm white backgrounds. Warm stone as a panel surface, not a text colour.
No colours from outside this set. Clay and clay dark should never appear as body text colours. No gradients or colour blends. The palette holds its weight through restraint.
Type
Cormorant Garamond — Display
Small jobs.
Real stakes.
Weights in use
400 Regular
Page section headings
500 Medium
Display headlines, hero type
600 Semibold
Emphasis within display copy
DM Sans — Body and Interface
A leaking shower seal is not a cosmetic problem. Water that gets behind tile works slowly and stays hidden. By the time the damage is visible, the repair scope has changed.
Weights in use
300 Light
Body copy
400 Regular
Navigation, captions
500 Medium
Labels, buttons, eyebrows
Cormorant Garamond carries the headline register: page titles, section headings, large pull quotes. DM Sans handles everything that requires sustained reading or interface legibility. The contrast between a serif display face and a geometric sans-serif body creates a clear visual hierarchy without needing size alone to do that work.
Eyebrows and labels use DM Sans at small sizes, uppercase, with generous letter-spacing. They function as wayfinding, not content. Keep them short.
Communication
Emmassa communicates the way a knowledgeable tradesperson would speak with a homeowner they respect. Specific. Calm. Direct. There is no performance of confidence here because confidence does not need to perform.
The audience is dealing with something that has already gone wrong, or is trying to stop it from going wrong. Write from that reality. Acknowledge the situation before describing what Emmassa does about it.
What Emmassa sounds like
What Emmassa never says
The full identity foundation, including the Lived Values and Customer Priorities that shape every communication decision, lives in the Culture section.
Imagery
Every image on the Emmassa site is either a real job photo or a realistic stand-in that could be a real job photo. The brand does not use stock photography presented as Emmassa work.
Use
Finished work in ordinary residential bathrooms
Actual job conditions, natural or existing light
Before and after pairings showing real change
Avoid
Workers posing with tools, staged setups
Stock imagery of renovated or aspirational spaces
Dramatic lighting, wide-angle distortion, high contrast edits
Shoot in the actual space where the work happened. Natural light where available. Steady framing, not handheld telephoto. Focus on the finished condition: the silicone line, the newly mounted fan, the ceiling after. The home can be any type, any age, any finish level. The work is the subject.
No workers appearing in the frame unless specifically requested for a particular use. No logos, branded equipment, or vehicle shots as primary images. Close details are welcome where they show the quality of the finish.
Light colour correction and exposure adjustment are fine. Heavy filters, vignettes, and heavy saturation shifts are not. The image should look like what the homeowner saw when the job was done.
Language
Small Jobs.
Real Stakes.
Proactive Property Care
Tagline
Small Jobs. Real Stakes.
Role and Use
The positioning statement. Used in the hero section, on marketing materials, and wherever a single line needs to establish what Emmassa is about. The period after "Small Jobs" is intentional. Both sentences are complete. Do not run them together. Do not rephrase.
Placement
Hero section, print materials, profile headers. Set in Cormorant Garamond when design permits.
Brand Statement
We don’t just fix problems. We help prevent them.
Role and Use
The brand promise in two sentences. States the service distinction without making it a sales claim. Used in the site footer CTA, in introductory materials, and anywhere the brand needs to explain its orientation rather than just its services.
Placement
Footer CTA, email signatures, and introductory brand materials. Always used as a pair; the two sentences depend on each other.
Descriptor
Proactive Property Care
Role and Use
The category descriptor. Appears below the brand statement in the footer, in profile bios, and wherever a one-line description of what Emmassa does is needed. Set in small caps or uppercase DM Sans at low opacity. It is not a tagline; it describes the positioning, not the personality.
Placement
Profile bios, footer CTA, business card reverse, and printed job summaries.
Guardrails
These directions have been considered and rejected. They are not a starting point for negotiation. If a future vendor, partner, or collaborator proposes any of them, refer back to this page.
Visual
Language
Positioning
Tone